Privacy Policy for Joysuri

Effective Date: January 7, 2025

At Joysuri, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you when you visit our website www.joysuri.com and how we use, protect, and disclose your personal information. By using our website, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website and services.

  • Personal Information: This includes data that can identify you personally, such as your name, email address, shipping and billing address, phone number, and payment information. This information is collected when you create an account, make a purchase, or contact customer support.
  • Non-Personal Information: This includes data that does not directly identify you, such as your IP address, browser type, device type, and browsing activity. We use cookies and other tracking technologies to collect this data to improve your experience on our website.

2. How We Use Your Information

We use your personal information for several purposes, including:

  • Order Fulfillment: To process and deliver your orders efficiently.
  • Customer Support: To respond to your inquiries, process returns or exchanges, and provide assistance with any issues related to your purchases.
  • Improving Our Website: To enhance and optimize the functionality of our website, ensuring a better user experience.
  • Marketing and Promotions: If you have consented, we may use your contact information to send you promotional emails or newsletters regarding our products and special offers.
  • Legal Compliance: We may use your information as required by law or to enforce our terms and policies.

3. Data Security

At Joysuri, the security of your personal information is our top priority. We implement a variety of security measures to safeguard your data, including encryption, firewalls, and secure payment gateways. All sensitive financial information, such as credit card details, is transmitted using SSL encryption to ensure that your data is kept private and secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in fulfilling your orders, such as payment processors, shipping companies, and email marketing services.
  • Legal Requirements: We may disclose your information when required by law, such as responding to a subpoena or legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies to improve your shopping experience by remembering your preferences, analyzing site traffic, and personalizing content. Cookies are small files stored on your device that help us gather and retain certain information. You can manage cookie preferences in your browser settings, but disabling cookies may affect your experience on our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You may update or correct any inaccuracies in the information you have provided.
  • Deletion: You can request the deletion of your personal data under certain circumstances.
  • Opt-Out: You may opt-out of receiving marketing emails or newsletters by following the unsubscribe link provided in our communications.
    To exercise these rights, please contact us using the information below.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update or modify this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or the personal information we hold, please contact us: