Sale Policy for Joysuri
Effective Date: January 7, 2025
At Joysuri, we want to ensure that your shopping experience is as smooth and seamless as possible. Our Sales Policy provides you with important details regarding the products we offer, pricing, and the sales process. By shopping with us, you agree to comply with this policy.
1. Product Information
We strive to provide accurate product descriptions and images on our website. However, we do not guarantee that the information is always 100% accurate, complete, or up-to-date. We reserve the right to modify, discontinue, or change the products available on our website without prior notice.
2. Pricing
Prices listed on our website are in US Dollars (USD) and are subject to change without notice. All sales are final at the time of purchase, and the prices at checkout will reflect the most up-to-date pricing.
- Promotions and Discounts: We offer promotions, discounts, and deals from time to time. These are limited-time offers and cannot be combined with other promotions unless explicitly stated.
- Taxes: Sales tax may apply based on your location and will be calculated at checkout according to your state’s tax laws.
3. Order Process
- Placing an Order: To place an order, simply browse our products, add them to your cart, and proceed to checkout. At checkout, you will need to provide your payment and shipping details.
- Order Confirmation: After placing your order, you will receive an email confirmation with the details of your purchase. Please review the details carefully. If there are any issues with your order, contact our support team immediately.
- Order Cancellation: Once an order has been confirmed and payment processed, we cannot cancel it. If you need to modify or cancel your order, please contact us immediately. We will assist you in processing a return or exchange after delivery.
4. Payment Methods
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payment will be processed upon checkout, and your order will not be shipped until payment has been fully received and cleared.
5. Shipping and Delivery
Shipping costs will be calculated at checkout based on your location and the size of your order. We provide a variety of shipping options to suit your needs. Estimated delivery times will be displayed at checkout, but these are only estimates and can be affected by various factors such as weather, holidays, and shipping carrier delays.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your package directly on the carrier’s website. Please note that shipping times may vary, and we are not responsible for delays caused by the carrier.
7. Backorders and Out-of-Stock Items
If an item you order is out of stock, we will notify you as soon as possible. We may offer you the option to backorder the item or suggest an alternative. In the event that we cannot fulfill your order, we will provide a full refund.
8. International Orders
At this time, Joysuri only ships within the United States. For international orders, please contact our customer support team for information on any shipping arrangements.
9. Returns and Exchanges
We understand that sometimes returns are necessary. Please refer to our Refund and Returns Policy for full details on how to return or exchange products.
10. Contact Us
If you have any questions about your order or need assistance, please feel free to reach out to us:
- Email: info@joysuri.com
- Phone: (662) 369-2769
- Website: www.joysuri.com