Shipping Policy for Joysuri

Effective Date: January 7, 2025

At Joysuri, we strive to provide fast and reliable shipping options to ensure your products reach you in a timely manner. This Shipment Policy outlines the shipping methods, costs, and delivery expectations. Please read through this policy to understand how we handle the shipping process.

1. Shipping Methods

We offer a variety of shipping options to meet your needs. The available shipping methods will be displayed at checkout, and you can choose the option that best suits your delivery preferences. Our available shipping methods include:

  • Standard Shipping: This is our most affordable option, with estimated delivery times ranging from 5 to 7 business days.
  • Expedited Shipping: For faster delivery, we offer expedited shipping with an estimated delivery window of 2 to 3 business days.
  • Priority Shipping: Our fastest option, with delivery within 1 to 2 business days.
  • International Shipping: We currently only offer shipping within the United States. However, we may provide international shipping options in the future.

2. Processing Time

Orders are processed within 1 to 2 business days of receipt. Orders placed on weekends or holidays will be processed on the next business day. Once your order has been processed, you will receive a shipment confirmation email with tracking information.

3. Shipping Costs

Shipping costs are calculated based on the size and weight of your order, as well as the destination address. You will be able to review the total shipping cost before completing your order during checkout. Joysuri offers free standard shipping on orders over a certain amount. Please check our website for the most up-to-date free shipping threshold.

4. Order Tracking

Once your order is shipped, we will provide you with a tracking number via email. You can track your order by visiting the carrier’s website and entering the tracking number. Please note that it may take up to 24 hours for tracking information to become available.

5. Shipping Delays

While we make every effort to ensure timely deliveries, there may be instances where shipping delays occur due to factors outside of our control, such as extreme weather, holidays, or unexpected carrier delays. Joysuri is not responsible for such delays, but we will do our best to assist you in tracking your package.

6. Delivery Issues

If there are any issues with the delivery of your order, such as damaged goods or missing packages, please contact our customer service team within 7 days of receiving your order. We will investigate the issue and offer a resolution, such as a replacement or refund, depending on the circumstances.

7. Shipping Address

Please ensure that the shipping address you provide is accurate and complete. Joysuri cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address information. If you need to change your shipping address, please contact us immediately before the order is processed.

8. International Orders (Coming Soon)

We are currently only shipping within the United States. However, we are working to expand our services to offer international shipping in the future. Stay tuned for updates on our website regarding international shipping options.

9. Lost or Stolen Packages

In the unfortunate event that your package is lost or stolen during shipping, please contact our customer service team immediately. We will work with the carrier to investigate the situation. Joysuri is not responsible for lost or stolen packages, but we will assist in filing claims with the carrier when applicable.

10. Changes to Shipment Policy

Joysuri reserves the right to update or modify this Shipment Policy at any time. All changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about our shipping practices.

11. Contact Us

For any shipping inquiries or assistance, please contact us: